Remote Monitoring

Pro-actively prevent network and workstation IT issues with our remote monitoring solution.

We are aware of how irritating it can be whenever an automatic system like a door or an alarm goes down. It hinders completion of daily tasks, which adds to the cost of operations. You never have to worry about that anymore with Grammar Electrical’s remote monitoring service.

 

Our Remote Monitoring Service is a secure, simple-to-use, real-time web-based service that acts as a second set of eyes in the status and health of your company’s infrastructure. It guarantees notification of any problems that may become significant through a personal client call. We will make sure that the proper contact has been made to explain and resolve the indicated problems. Two Remote Monitoring Centers ensure full coverage where experts process information received from your gadgets and trigger the appropriate response, which includes calling and emailing contacts, logging the event, and escalating problems as needed and with regards to service agreements.

 

Advantages:

  • Agility
  • Trending analysis – Allows the client to easily see changes in their infrastructure, and therefore optimizing the datacenter. Includes graphical and data export functionality, and also depicts the corresponding relationship of related data points.
  • Numerous device support – Manage an extensive range of APC devices such as three-phase and single-phase UPSs, environmental and cooling devices as well as other appliances.
  • Availability
  • 24/7 professional monitoring experts offer 24-hour monitoring of the infrastructure, alleviating the strain on internal support resources.
  • Pro-active service response – threats can be expected, selected and resolved accurately and quickly.
  • Alarm notification – Clients are notified in real-time via e-mail or phone as critical events occur, enabling them to minimize mean time to recover, enhance efficiency and maximize uptime.
  • Web portal – provides a central repository of system information with a dashboard view of system status.
  • Proactively avoid network and workstation IT problems with our remote monitoring solution.

 

Contact us today for more information about how our proactive Remote Monitoring and Maintenance tools can be of good advantage your business. Fill the service request form or give us a call.

To schedule a visit from Grammar Electrical, contact us or complete this service request form. You’ll be glad you did.